Privacy Policy
Last Updated: March 6, 2026
Welcome to NPaySewa (the "Platform"), operated by Nepalekart. We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy outlines our data processing practices and your options regarding the ways your personal data is used.
1. Information We Collect
We collect the following types of information when you register and use NPaySewa:
- Personal Data: Name, email address, phone number, and physical address.
- Financial Data: Details of transactions, balances, categorical labels, bank information, and accounting statements.
- Usage Data: Application usage tracking, preferences, and biometric authentication status (saved securely on your local device).
2. How We Use Your Information
Your information is used for the following purposes:
- To provide, maintain, and improve the Platform's core functionalities.
- To enforce role-based access controls and privileges accurately (Admins, Agents, Sub-Agents, Accountants).
- To quickly notify you about updates, transactions, account statuses, and system changes.
- To ensure legal compliance and respond to valid legal requests if necessary.
3. Data Sharing
We do not sell, rent, or trade your personal information. Your data is strictly segmented based on access roles. Incomes, expenses, and bank records may be visible to account administrators or designated accountants assigned to your organization as inherently designed by our system.
4. Device Security and Biometrics
If you opt to use Biometric Authentication on our companion mobile applications, your biometric data (fingerprint or facial geometry) is securely encrypted and never leaves your device. It is not transmitted to our servers nor stored externally.
5. Contact Us
If you have any questions or feedback about this Privacy Policy, please contact us at: [email protected]